UTMB Mobility BOOKING
BOOK YOUR UTMB MOBILITY PACKAGES
These bookings are only for crews. Runners can book their free shuttle to get to the start of their race from their MyUTMB dashboard by clicking on the 'Edit' button.
General information
- How long is the pass valid for? Each pass is valid only during the corresponding race (e.g. Pass UTMB from Friday to Sunday).
- Is the pass valid for one person only? Each transport pass is nominative and can only be used by one person.
- Is there a limit to the number of bookings per person or not? No. However, we recommend that everyone is reasonable and does not book more than 5 travel passes per person.
- I purchased a pass for multiple supporters, but I want to add one or more people, is it possible? If you want to add more people, you have to buy a new pass.
- Can I access anywhere with my package? No. The transport pass allows you to access only the crossing points specific to the journey you have chosen. However, some access points are closed to all traffic.
- Do I need to book a specific time or can I get on all the buses on offer? You can get on the bus of your choice on the days of travel corresponding to your package.
- Can I use the valley's transport system with my UTMB® transport package? No, the UTMB® Mobility package only gives you access to the organisation's buses. Public transport (Chamonix Bus) is at a reduced price in the Chamonix Mont-Blanc valley (from Servoz to Vallorcine) on presentation of your guest card (given by your accommodation host).
- Can I follow another race with my runner's pass? No, if you wish to follow another race, you must purchase a UTMB® Mobility package.
- Are children allowed on the buses? Due to the possibility of waiting during the night and the possibility of bad weather, UTMB Mobility buses are forbidden for children under 3 years old. For the families with young children, we recommend to pick up free passes to travel by car at the Information point located in front of the Lycée in Chamonix (Promenade du Fori).
- Are pets allowed on the UTMB Mobility buses ? No, pets are not allowed on UTMB Mobility buses.
- Can I take the UTMB® Mobility buses with my bike? No, no vehicles (motorized or not) are allowed on the organization's buses (bikes, skateboards, scooters, overboards, etc.).
- Can I cancel my package if my runner cancels his/her race? Yes, if your runner does not come to the race, you can cancel your UTMB® Mobility package by sending a message through our contact form here.
- I purchased a pass for multiple supporters, but I have to cancel one or more places, can I get a refund of the difference? We can cancel, but we are unable to refund the difference in case you want to cancel one or more places.
