Q&A
DO YOU HAVE A QUESTION?
Check our 'practical information' section to find the answer you need about your event Dacia UTMB Mont-Blanc!
2023 EDITION
We have found some gear in the mountains after the Dacia UTMB Mont-Blanc. If you have contacted us, we will get back to you. Please note that no lost equipment will be sent to you. Instead, you will be able to retrieve it at the "Maison UTMB" in Chamonix.
We are sorry that you were unable to participate in the 2023 edition. If you have taken out the registration cancellation insurance, depending on the reason for cancellation, you may be entitled to a full refund. To do so, you need to log into your dashboard and click on 'Apply for a refund' to cancel your registration and fill out the refund request form which will be addressed to the insurance. ATTENTION: before cancelling your registration, please make sure you have read the cancellation insurance conditions here.
Runners who have purchased the cancellation insurance will receive back 100% of the Running Stones used to enter the lottery.
If you have NOT taken out the registration cancellation insurance, no refund will be possible. You can find the conditions here. To cancel your registration, access your dashboard and click on the 'Cancel my registration' button.
Runners who have NOT purchased the cancellation insurance will receive back 50% of the Running Stones used to enter the lottery.
Running stones from canceled 2023 registrations will be recredited to your MyUTMB account at the end of September.
The UTMB World Series Finals do not provide Running Stones. You can check the list of our events through which you can earn Running Stones here
2024 EDITION
Runners must pre-register between the 14th of December 2023 and 11th of January 2024 to participate in the OCC, CCC® or UTMB® draw. To enter, you must ensure that you meet all the pre-registration conditions: having at least 1 Running Stone, a valid UTMB Index in the corresponding race category, and pre-registering.
The results of the draw will be published on the 16th of January 2024. The runners drawn will then have until 29 January 2024 to confirm their registration by paying the registration fee.
Only runners who are eligible to enter by 11 January 2024 will be entered into the draw.
No entries will be accepted outside the above-mentioned entry periods.
No, you can only pre-register for one race.
You can cancel your pre-registration until the 11th of January 2024.
Runners who meet the conditions for registration but do not wish to participate in the draw must cancel their pre-registration before the 11th of January . After this deadline, any runner who is drawn and does not confirm his/her registration will lose half of his/her Running Stones . In the event of an odd number, the number of Running Stones will be rounded up.
